About

Jesse Michelsen

Senior DevOps / Platform Engineering Manager. Utah, open to remote.

For the last decade I've led the platform and reliability function for a globally distributed video infrastructure company, through its evolution from VDMS to EdgeCast, Edgio, and Uplynk, as both a technical lead and an engineering manager.

Security and identity sit at the center of how I run platforms: my team owned and operated a self-hosted HashiCorp Vault platform on Kubernetes for years, with zero-trust authentication for CI/CD pipelines and workloads (machine identity without static secrets), least-privilege and RBAC, and passed SOC 2 and ISO 27001 certification.

I build teams and systems that stay quiet under pressure: deep observability, disciplined incident response, GitOps delivery, and relentless cost engineering. I lead from close to the work, hands-on with the pipelines, observability configs, and containers my teams rely on, and I grow people, having mentored engineers from intern to senior and staff.

Away from the day job, I am usually still building. I run a homelab that self-hosts a small fleet of sites and services for myself, my family, and a few friends, which scratches the same platform-ownership and own-your-data itch as the work, except here I am also the one who gets paged. That same curiosity turns up in stranger places. The first time I ever drank coffee, I treated it as a system to reverse-engineer, holding the grind, water temperature, and steep time steady and moving one variable a day, taking notes on everything from the flavor to my own focus and sleep, until I could actually explain why anyone likes the stuff. Writing, and building games and small apps as an artist-coder, come from the same place: the fastest way I know to understand something is to build it, or take it apart.

Skills

Secrets & Identity

HashiCorp Vault (self-hosted on Kubernetes, multi-year team ownership), CI/CD & workload authentication, Kubernetes auth, Machine Identity / Workload Access Control, Zero-trust IAM, RBAC, PIM / JIT privilege elevation, SSO Flows

Security & Compliance

SOC 2, ISO 27001, DevSecOps, Secure-by-default Infrastructure, Least-privilege Enforcement, Penetration Testing (audit scope), Static Analysis Integration, Security Hardening, Certificate Lifecycle Operations, Compliance Documentation & Training

Infrastructure & Orchestration

Kubernetes (EKS, GKE, AKS), Helm, ArgoCD, Terraform, CloudFormation, SaltStack, Configuration Management, Docker, Service Mesh, Autoscaling, Multi-cloud

CI/CD & Developer Tooling

Pipeline Design & Ownership, Self-service Templates, Ephemeral Environments, GitHub, GitLab, Jenkins, Screwdriver, Azure DevOps, Release Engineering

Performance & Scale

Load & Performance Testing (10M+ concurrent users), Continuous Performance Testing (CI/CD-driven, per-MR regression alarms), Capacity Planning, Event Readiness / Pre-scale, High-throughput Distributed Systems, CDN / Edge Delivery, Video Streaming Infrastructure, Latency Optimization, CPU Profiling, Production-parity Performance Environments

Observability & Reliability

Prometheus, Grafana, OpenTelemetry, fluentbit, Distributed Tracing, SLO/SLI/SLA, Error Budgets, Load Testing, Incident Management, On-call, MTTR, Blameless Postmortems, HA, DR

Cloud & FinOps

AWS (primary), GCP, Azure, Kubecost, Cost Optimization, FinOps Governance, Reserved Instances / Savings Plans, Vendor Negotiations

AI & Automation

Enterprise AI Tooling Evaluation & Rollout (GitHub Copilot, Amazon Q, Kiro), AI Governance & Safety Guardrails, AI Policy Development, LLM-assisted Workflow Automation, Operational Automation, Toil Elimination

Data & Messaging

RabbitMQ, Elasticsearch, OpenSearch, Redis / Valkey, PostgreSQL, MongoDB

Leadership & Management

Manager of Managers (directing managers and team leads through cross-organizational programs, reporting to the executive chain), Cross-org Program Leadership, Executive Communication, M&A / TSA Integration, Change Advisory Board Governance, Organizational Risk Management, Engineering Management, Team Building, Hiring, Coaching & Career Development, OKRs & Roadmap Ownership, Stakeholder Management, Technical Strategy, Software Maturity Model, Remote-first Leadership

Languages

Python, Django, Flask, PHP, Bash, SQL